Frequently Asked Questions

Everything you need to know about shopping with BB Branded.

How long will my order take to arrive?

Standard shipping typically takes 3-7 business days depending on your location. You will receive a tracking number via email as soon as your order leaves our warehouse.

What is your return policy for footwear and apparel?

We offer a 30-day return window for unworn items in their original packaging with tags attached. Please note that limited-release sneakers may be subject to a final sale policy.

Are all products sold on BB Branded authentic?

Yes, we guarantee 100% authenticity on all products. We source directly from authorized distributors and brand partners to ensure you receive genuine premium streetwear.

Do you offer international shipping?

Currently, we ship to most countries worldwide. Shipping rates and delivery times are calculated at checkout based on your specific region and local customs regulations.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Klarna and Afterpay for your convenience.

How do I know what size to order?

Since sizing varies between brands, we provide a detailed size guide on each product page. If you are between sizes, we generally recommend sizing up for a more comfortable fit.